Programme Manager ERP/CRM & Service Fulfilment
As Program Manager, you will have a sharp business mind and a proven ability to strategize and implement high-level program initiatives. As a natural born leader, you will have a strong talent for project coordination and delegation. As you play a key role in the modernization.
Your main responsibilities include:
- Lead role in implementing Microsoft Dynamics’ Field Service and satellite applications
- Lead role in selecting future ERP/CRM solution: Customer Engagement and Finance & Operations applications
- Strategize, implement, and deliver program initiatives
- Ensure program goals are reached
- Manage budget for maximum outcome
- Includes multi-Project Management, Stakeholder Management, Project Team leadership, Challenging Vendors, meeting deadlines
- Key role in Revising, Simplifying, and Getting alignment on the TO BE Business blueprint & processes
- Key role in developing the IT platform, from a functional, architectural, data migration, and operational point of view
- Key role in managing implementation, training and adoption by the business
- Instrumental for Benefits realization
Key activities
- Work with project managers to identify risks and opportunities across multiple projects
- Analyze, evaluate, and overcome program risks
- Create program roadmap to represent the content of the upcoming work and a timeline for completing it
- Monitor cross-functional dependencies, identify any bottlenecks, and visualize progress
- Produce program reports for management and stakeholders
Requirements
- Experience: You are a seasoned program manager with demonstrated relevant experience.
- Languages: You are fluent in French, Dutch & English.
- Skills:
o Exceptional leadership, time management, facilitation, and organizational skills
o Outstanding working knowledge of change management principles
o Thorough understanding of project/program management techniques and methods
o Strong business acumen, with a strong sense of leadership and authority
o Excellent people skills: strong communication and conflict resolution skills & the ability to adjust your communication to your audience
o Excellent problem-solving ability
o Demonstrated positive attitude: hands-on, can-do, solutions-oriented, accountable
o Strong work ethic: disciplined, autonomous, with a strong sense of ownership
o Result driven mindset: drive & energy to perform and deliver excellent results
If you can be interested please kindly share your updated CV for review.
Location: Brussels
Start Date: July/August 2022
End Date: 21/12/2022
Rate: open tender process please quote inclusive daily rate.
